Terms & Conditions
(Allgemeine Geschäftsbedingungen – AGB)
These Terms and Conditions govern the use of the Tinch website and related services.
By accessing or using the website, you agree to be bound by these Terms.
Effective: April 2026
1. Operator
This website is operated by Tinch, Berlin, Germany. Full operator details in accordance with § 5 TMG can be found in our Impressum (Legal Notice).
Contact: support@tinch.app
2. Description of the Service
Tinch provides an informational platform designed to assist users in exploring skincare products and related product information.
The platform uses automated analysis of product data and user-provided inputs to generate informational insights and suggestions.
3. Informational Nature of the Service
The information provided through the service is intended for informational purposes only.
It does not constitute medical, dermatological, or pharmaceutical advice, diagnosis, or treatment and should not replace consultation with qualified healthcare professionals.
Users are responsible for evaluating whether a product is suitable for their individual needs, including potential allergies, sensitivities, or individual skin reactions. Users should perform a patch test and/or seek medical advice when in doubt.
4. Accuracy of Information
Reasonable efforts are made to provide accurate and useful information. However, the website does not guarantee the completeness, reliability, or suitability of any content, product information, or automated outputs.
Product information (including ingredients, prices, and availability) is sourced from external sources and may change without notice. Use of the information provided on the platform is at the user's own discretion.
5. External Links and Commercial Relationships
The website may contain links to external websites or third-party platforms, particularly to online retailers where featured products can be purchased.
Some links may be part of commercial partnerships or referral programs (affiliate programs). If a purchase is made through such links, Tinch may receive a commission at no additional cost to the user. Such relationships are disclosed where applicable.
6. Independence and Third Parties
Tinch is an independent service and is not in any official agency, employment, or cooperation relationship with the retailers, brands, or manufacturers featured on the platform, unless expressly stated otherwise.
Purchase transactions take place exclusively between the user and the respective external retailer. Tinch is not a party to such transactions and assumes no responsibility for availability, prices, shipping, return policies, or customer service of external providers.
7. Acceptable Use
Users agree not to:
- misuse or interfere with the operation of the website
- attempt unauthorized access to systems or infrastructure
- exploit the service for unlawful purposes
- attempt to reverse engineer or replicate the platform
- systematically or automatically extract data (scrape) from the platform
8. Intellectual Property
All content, design elements, software logic, interface structures, branding, and materials associated with the website are protected by intellectual property laws.
Unauthorized reproduction, redistribution, or commercial use of any part of the platform is prohibited without prior written permission.
9. Limitation of Liability
To the maximum extent permitted by applicable law, Tinch shall not be liable for any direct or indirect damages arising from the use of, or inability to use, the website or the information provided.
This includes, but is not limited to: damages resulting from unsuitable product choices, allergic reactions, purchasing decisions based on automated recommendations, or actions by third parties (e.g., external retailers).
This limitation of liability does not apply in cases of intent, gross negligence, or mandatory statutory liability.
10. Availability of the Service
The service may be modified, updated, or discontinued at any time without prior notice.
No guarantee is given regarding uninterrupted availability of the platform.
11. Governing Law and Jurisdiction
These Terms are governed by the laws of the Federal Republic of Germany. German law applies to the exclusion of the UN Convention on Contracts for the International Sale of Goods (CISG).
Mandatory consumer protection regulations of the state in which the consumer is habitually resident shall remain unaffected.
12. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain unaffected.
13. Contact
For legal inquiries regarding these Terms, please contact: support@tinch.app