Privacy Policy
(Datenschutzerklärung)
This Privacy Policy explains how information is processed when you access or interact with this website and its services. Protecting user privacy and handling data responsibly is a priority.
By using this website, you acknowledge the practices described in this policy.
1. Data Controller
The entity responsible for data processing on this website is:
Tinch
Berlin, Germany
Email: support@tinch.app
2. Data We Process
We aim to process only the minimum amount of information required to operate and improve the service.
The following types of information may be processed:
Interaction and Usage Data
When users interact with the website, certain technical information may be collected automatically, including:
- session identifiers
- device and browser information
- pages visited and navigation patterns
- timestamps of interactions
This information is used to maintain the functionality and stability of the service.
User Input
Users may voluntarily provide information through the interactive interface of the platform. This may include preferences, product-related questions, or other information submitted in order to generate automated responses.
The service does not require user accounts and does not request personal identifiers such as names or email addresses for standard use.
3. Purpose of Processing
Information may be processed for the following purposes:
- operating and maintaining the website
- generating informational product insights through automated systems
- improving system performance and user experience
- analyzing aggregated usage patterns
- ensuring platform security and preventing misuse
Processing is carried out on the basis of legitimate interest in operating and improving the service.
4. Cookies and Similar Technologies
This website uses cookies and comparable technologies for technical functionality and, where consent has been provided, for analytics and performance measurement.
Cookies may be used to:
- maintain session functionality
- analyze aggregated website usage
- improve the reliability and performance of the service
Users may accept or reject non-essential cookies via the cookie consent banner and can change their preferences at any time through the cookie settings.
5. Use of External Service Providers
To operate and maintain the service, we may rely on specialized external service providers. These providers may process limited data on our behalf in areas such as:
- cloud hosting and infrastructure
- system operations and database storage
- automated processing required to generate responses
- traffic analysis and service performance measurement
Such providers operate under contractual arrangements designed to ensure appropriate data protection safeguards.
6. Automated Information Generation
The platform uses automated technologies, including machine-learning systems, to analyze product data and generate informational outputs.
These outputs are designed to assist users in exploring product options and should not be interpreted as professional or medical advice.
7. Data Retention
Operational and interaction data may be retained for the purpose of improving the service, maintaining system performance, and ensuring security.
Retention periods may vary depending on operational requirements and legal obligations.
8. Data Security
Appropriate technical and organizational measures are implemented to protect information against unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure.
9. User Rights
Users located within the European Economic Area have rights under applicable data protection laws, including:
- the right to request access to personal data
- the right to request correction or deletion
- the right to restrict certain types of processing
- the right to object to processing based on legitimate interests
- the right to request data portability where applicable
Requests related to data protection may be directed to: support@tinch.app
10. Changes to This Policy
This Privacy Policy may be updated from time to time to reflect operational, legal, or regulatory developments. Updated versions will be published on this page.