Frequently asked questions
Short, honest answers on how Tinch works, how we choose products, and what happens with your data.
How does Tinch work?
Tinch reads ingredient lists, product information and thousands of real reviews, then matches what it finds to your skin type and concerns. Instead of a long list to sort through, you get a short, explained shortlist. Usually one clear pick plus a couple of alternatives.
Are the recommendations personalized?
Every shortlist is built around what you tell us: your skin type, your main concerns, your budget and any ingredients you want to avoid. The more specific you are, the more precise the match.
How does Tinch choose products?
We weigh three things: what the ingredients actually do, how a product performed for people with skin like yours, and how well it fits the request you described. We don't rank by popularity or by who pays the most.
Can I trust the recommendations?
Our picks come from ingredient analysis and real review data, not paid placement. When something is a strong fit we say why. When there's a caution, like fragrance in a product for sensitive skin, we flag it rather than hide it.
Does Tinch sell products?
No. Tinch is not a shop. We point you to the right product and link out to the retailers that stock it, so you can buy wherever you prefer.
What does Tinch do with my data?
We keep things anonymous. You don't need an account to get a shortlist, and we use your inputs to generate recommendations, not to build a profile of you. Our privacy policy has the full detail.
Which skin types and concerns does Tinch cover?
Oily, dry, combination, sensitive and normal skin, across concerns like acne, redness, dark spots, dehydration, large pores and early signs of ageing. If your situation is unusual, describe it in your own words. Tinch reads plain language.